Return & Refund Policy
Return & Refund Policy
Returns
You have the right to return your order within 14 days of receiving it, in accordance with EU consumer law.
To be eligible for a return:
- Items must be unworn, unused, and in original condition
- Tags and original packaging must be included
Non-Returnable Items
We do not accept returns for:
- Worn or damaged items (not caused by us)
- Items returned after 14 days
Refunds
Once your return is received and inspected:
- Refunds will be issued to your original payment method
- Processing may take 5–10 business days
Shipping costs are non-refundable unless the item is defective or incorrect.
Exchanges
We currently do not offer direct exchanges. Please return the item and place a new order.
Return & Refund Process
To initiate a return & Refund, contact us at our email below for all the necessary information: info@stylishritual.com